Who we are
ZaberaApp ("we") makes invoicing and simple accounting software for small businesses. This page is about this website, zaberaapp.co.za. Questions about your information go to info@zaberaapp.co.za or WhatsApp 068 614 1620.
The sign-up form
When you ask to try ZaberaApp, we collect your business's name, your name, email address and phone number, your country, your answers about how you invoice, and any message you add. We also note the time and your internet (IP) address, to stop the form being abused.
Why: to set up your account (your email becomes your login), to contact you about it, and to understand what kinds of businesses want ZaberaApp.
Where it goes: it's emailed to us and kept in a private file on our web host, which isn't on the public website. We keep it while we set you up and stay in touch, and delete it within 12 months if you don't become a customer.
Cookies and analytics
We use Google (Google Tag Manager, and Google Analytics through it) and Mixpanel to see how people find and use this website, so we can make it clearer and more useful. They record:
- the pages you visit, where you came from (for example a Google search or an ad), and how long you stay;
- what you click and tap, how far you scroll, and which questions you open or search for;
- how far you get through the sign-up form (which step, and the multiple-choice answers; never your name, email or phone number);
- your device, browser and approximate area, worked out from your internet address;
- recordings of visits and heatmaps, with everything you type hidden.
This starts when you open the site, and a notice tells you so. We do it because we have a legitimate interest in improving the website and our service. You can opt out at any time: choose "Opt out" on the notice, or "Cookie settings" at the bottom of any page. We record that you opted out, and then nothing more about how you use the site. You can also block cookies in your browser.
What's stored on your device:
| Name | From | What it's for |
|---|---|---|
zaberaapp-consent | Us | Remembers that you've seen the notice, or opted out. |
mp_… | Mixpanel | Tells your visits apart from others, without knowing who you are. |
_ga, _ga_… | The same, for Google Analytics, when it runs. |
When you contact us
If you WhatsApp, call or email us, we see your number or address and what you send, and use it to answer you. WhatsApp's own privacy terms apply to messages sent through it.
Keeping it safe
The website is only served over a secure connection (https). Sign-up requests are checked and limited to stop abuse, and they're kept outside the public website. Only the people who set up accounts can read them.
Your rights
Under POPIA you can ask us what information we have about you, ask us to correct or delete it, and object to us using it. Email info@zaberaapp.co.za and we'll answer within 30 days.
If you're not happy with how we handle it, you can complain to the Information Regulator.
If this page changes, the date at the top changes too.