Straight answers, from the first invoice to the tricky ones.

Invoicing and simple accounting for small businesses. You send quotes and invoices, record what customers pay, and see who owes you what. It also bills your monthly customers for you, lines up payment reminders, and keeps your profit and VAT up to date.

Small businesses that invoice other people: agencies, consultants, hosting and IT, trades, tutors, studios, rentals, care and maintenance plans. It's especially good if you bill some customers every month.

A monthly subscription, by plan, with a free trial to start. Tell us about your business and we'll send you the plans that fit. You pay by EFT; there's nothing to sign.

No. It runs in your browser, on a computer or your phone. Your customers don't need anything either: each quote and invoice has a link they can open anywhere.

Answer ten quick questions. We open your account in your country (so your currency, VAT rate and invoice numbers are ready) and email you a link to choose your password. Then add your logo, your bank details and your customers, and send your first invoice.

Yes. Import them from a spreadsheet (CSV): every row is checked first, and nothing is added until it's all right. Monthly services you bring over pick up from their next renewal, so nobody is billed twice.

Yes, from one login. Switch between them in the sidebar. Each has its own customers, products, numbering, branding and bank details, and nothing is shared between them.

Yes. Invite them to the businesses they work in. They can work with customers, quotes, invoices, payments and reminders; settings, products, reports and your subscription stay with you, the owner.

Yes. Add your logo and pick your colours: they're on every quote, invoice, statement, receipt and email. You can change the wording of every email too, once, in Settings.

By EFT into your bank account. Every unpaid invoice shows your bank details and the reference to use. When the money comes in, you record the payment and ZaberaApp applies it to their invoices. Card payments aren't available yet.

Each business only ever sees its own records. Passwords are never stored as typed, and nothing you've issued is ever deleted: invoices are voided or credited, payments are reversed, and every change is written on the customer's history with who did it and when.

When it's sent (or marked as sent). Drafts have no number, so deleting a draft never leaves a gap. You choose the prefix and the next number in Settings → Numbering; numbers can move forward, never back.

They can accept it online with one tap, or you mark it accepted. Then "Convert to invoice" makes a draft invoice with exactly what was quoted. If they were a lead, they become a customer.

Yes, while nothing has been paid or credited on it. Edit it: the number stays, the change is written on the customer's history, and their account is adjusted by the difference. The online link always shows the latest version; send it again if they need to know.

If it already has a payment or a credit note on it, it can't be edited. Either credit it (see below), or reverse the payment first, fix it, and record the payment again.

Void cancels an invoice that should never have been sent and has nothing paid or credited on it. It keeps its number, shows as void, and comes off the customer's account. You give a reason.

A credit note takes some or all of an invoice back after the fact: a discount agreed later, a returned item, a service cancelled early, or an invoice that was already paid. It has its own number (CRN-0001) and keeps the history honest.

Because money or credit is on it. Reverse the payment, or void the credit note, and then you can void it. Or leave the invoice as it is and credit it instead, which is usually simpler.

"Add a discount" in the invoice adds a line with a negative amount that comes off the total. A total can't go below zero. For a customer who always pays less for a monthly service, give the service a special price instead (see Monthly services).

Yes. The invoice shows when they first and last opened the online link (your own views don't count), and every email you sent them, with whether it was delivered.

Record one payment and split it across their open invoices. ZaberaApp never lets an invoice take more than it owes, nor the payment give more than it has. Whatever is left over stays on their account as credit.

It waits on their account as credit and shows on their statement. When you issue their next invoice, the credit pays it straight away, oldest credit first, never more than it owes. (You can switch that off in Settings and use "Use their credit" on an invoice instead.) Or refund it.

First it comes off the invoice it was for, as far as that invoice still owes. Whatever is left (say the invoice was already paid) becomes credit on the account: it pays their next invoice, or you refund it. Under each line of the customer's statement it says where the credit went, for example "Applied to INV-0012 on 4 Nov".

A draft credit note can be deleted. An issued one is never edited or deleted: void it, with a reason. Its credit stops counting, the invoices it paid owe again, and the customer's account gets the opposite entry. A credit note that has already been refunded can't be voided.

From a credit note's unused credit, or from a payment's amount that wasn't applied to any invoice. You record the refund (with its own number, RFD-0001) and pay the money back yourself by EFT. You can never refund more than is unused.

No, payments are never edited or deleted, so your records always add up. Reverse it instead: it stops counting, its invoices owe again, and the account shows both entries. Then record it correctly. A payment that's been partly refunded can't be reversed.

Open the customer's Account tab. It's like a bank statement: every invoice, payment, credit note and refund in date order, with the balance after each, and under each line what it was for. Negative means they're in credit. The age analysis at the top shows what's not yet due and what's 30, 60 or 90 days late.

No, because no new money moved: the money arrived once, when it was paid. The statement shows under the invoice what settled it ("Paid from credit note CRN-0002") and under the payment or credit note where it went.

Add a product on a repeating price (weekly, monthly, quarterly, half-yearly, yearly or every two years) to a customer as a service. ZaberaApp invoices each period 7 days before it starts, due on the period's first day, and emails it. Services that renew together share one invoice.

Monthly services renew on your billing day (the 1st unless you change it). A service started on another day gets a short first period up to that day, charged by the day ("pro-rata: 14 of 31 days"), and then renews with the others.

Give their service a special price, for good or until a date. Their invoice shows your normal price with a discount line under it, so they see the saving. When the date passes, it goes back to the normal price by itself.

No. Say it was billed elsewhere up to its next renewal, and ZaberaApp only bills from then on, with no setup fee or pro-rata. If you'd rather have their history here, it can make an invoice for each past period instead, without emailing them, and mark them paid if they were.

Give a reason and choose: now, or at the end of what's already been invoiced. Cancelling now asks what to do about the days they've paid for: nothing, a credit note for the unused days, or a credit note refunded to them.

You set the days on the product. ZaberaApp proposes a final notice that gives a date, then suspension from that date, then cancellation, and waits for your OK at every step. The moment they pay, a suspended service is restored and they're told.

It prepares them; you send them. Every hour it checks who owes you and puts the right reminder on the Reminders page: three days before an invoice is due, then 1, 7 and 14 days late (change the days in Settings). Check them, then send one, skip one, or send them all. You know who paid yesterday; ZaberaApp only knows once you've recorded it.

A few reasons: it's paid or void; it was emailed or reminded in the last two days; you skipped that step before (each step happens once per invoice); or the customer is archived. A reminder that's no longer needed takes itself off the list.

Yes. "Send reminder" on any unpaid invoice, any time, to whichever contacts you choose, with your own note. The invoice keeps a list of every reminder it got.

Each contact has ticks for what they get: quotes, invoices and statements, and notices (welcomes, final notices, suspensions). Each person gets their own email, addressed to them, from your business's name, and replies come to your email address.

Accrual counts sales when you invoice them. Cash counts them when the money arrives, split into sales, VAT and cost in each invoice's proportions. Expenses count on the day you paid them. Switch between them on the Profit & loss report, month by month, or against last year.

VAT on your sales less VAT in your expenses for the period: what to pay SARS, or claim back. It's a guide for filling in your return, not the return itself; check it with your accountant.

Add what you paid, including VAT, in a category, with a photo or PDF of the slip. ZaberaApp works out the VAT in it. Rent, software and other costs that repeat can be set to repeat by themselves.

Yes. Add what each product costs you (or build a product from its parts and let ZaberaApp work out the cost) and the profit report shows sales, cost, profit and margin by product and by customer.

Every report downloads as a PDF or a spreadsheet (CSV), and statements download as a PDF.